Benefits · Healthcare

How to apply for Hospital Charity Care / Financial Assistance - Loudon County

Nonprofit hospitals serving Loudon County (financial assistance required under IRS Section 501(r))

Who it's for

Nonprofit hospitals that serve Loudon County - including Fort Loudoun Medical Center in Lenoir City, part of Covenant Health - must provide financial assistance (charity care) under federal law. Every nonprofit hospital is required by IRS Section 501(r) to have a written Financial Assistance Policy. Uninsured and underinsured patients with limited income can get free or discounted care, and those who qualify are never charged more than the amounts generally billed to insured patients. Covenant Health provides free or discounted care to patients at or below 300% of the federal poverty guidelines. Ask the hospital's financial-counseling office for its policy and application.

Under federal law (IRS Section 501(r)), nonprofit hospitals provide free or discounted charity care to lower-income uninsured or underinsured patients. Covenant Health's policy covers patients at or below 300% of the federal poverty guidelines, with the final amount set by individual review, so this shows as a may-qualify result. Apply at the hospital's financial-counseling office.

What you'll need

  • Proof of household income (pay stubs, Social Security award letter, tax return)
  • Proof of family size and Loudon County residency
  • The hospital's completed Financial Assistance Policy application

Where to apply

Apply online: official application

By phone: 865-374-3000

Renewals

per application / eligibility period

Official source →Last verified · June 30, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.