How to apply for Access Paratransit (LA County)

Who it's for

Access Services is the ADA-mandated shared-ride paratransit service for Los Angeles County. It provides curb-to-curb van rides for people whose disability prevents them from using fixed-route Metro buses or trains for some or all trips. Eligibility is functional, not categorical: a transit professional evaluates you in person to determine whether you can independently navigate the regular bus system, rather than deciding solely on disability, age, or diagnosis. Once approved, you can book low-cost shared rides across the service area for any purpose. Application is online or by phone, followed by an in-person evaluation; a decision is mailed within 21 days.

What you'll need

• Valid photo ID (California ID, driver's license, passport, or government-issued ID)
• Medical documentation describing your disability
• List of current medications
• Any mobility device you typically use in the community (bring to the in-person evaluation)

Where to apply