Benefits · General Assistance

How to apply for Pinellas Adult Emergency Financial Assistance Program (AEFAP)

Pinellas County Human Services Department

Who it's for

Pinellas County's Adult Emergency Financial Assistance Program (AEFAP) provides one-time financial help to individuals and married couples without minor children — including seniors living alone or as couples — facing eviction, foreclosure, or utility shut-off. Help can include past-due rent to prevent eviction, emergency mortgage assistance, or utility payment to keep heat/cooling/water on. AEFAP is administered by the Pinellas County Human Services Department and serves as the county's safety-net for adult-only households who don't fit standard family-with-children assistance criteria. Income eligibility is approximately at or below 200 percent of the Federal Poverty Level for a 1-person household (around $25,760 annually / $2,147 monthly per the published threshold). Assistance is available on an annual basis based on documented need. Apply at the Human Services online application portal (publicsecure.pinellascounty.org/humanservices) or by calling (727) 464-4200. The same intake also screens for LIHEAP, which is administered locally by the Pinellas Community Urban League at (727) 327-0977.

AEFAP is crisis-triggered — you qualify only when you have documented evidence of imminent eviction, foreclosure, or utility shut-off AND meet the income cap (approximately $25,760/year for a single-person household, scaled up for larger households). Assistance is described as available 'on an annual basis based on need' — case managers have discretion on whether to authorize multiple assists in a single year. The intake at (727) 464-4200 also screens for LIHEAP (administered separately by the Pinellas Community Urban League at 727-327-0977) and for Pinellas County Health Program enrollment if you're under 65 and uninsured.

What you'll need

  • Government-issued photo ID for the applicant
  • Proof of Pinellas County residency
  • Proof of household income (pay stubs, Social Security award letter, SSA-1099) for the prior 30 days
  • Documentation of the emergency (eviction notice, foreclosure notice, utility shut-off notice, or final bill)
  • Lease, mortgage statement, or utility bill showing the obligation
  • Social Security cards for household members

Where to apply

Apply online: official application

By phone: 727-464-4200

Renewals

annual; one-time assistance per crisis with case manager discretion for recurrence

Official source →Last verified · May 29, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.