Benefits · Elder Services
How to apply for Area Agency on Aging (AgeSpan) — Essex
AgeSpan — Massachusetts Aging Services Access Point / AAA network (Executive Office of Aging & Independence)
Who it's for
AgeSpan is the Area Agency on Aging for Essex County. It is the local starting point that connects older adults and caregivers to ASAP and AAA (formerly Elder Services of the Merrimack Valley and North Shore): care coordination, nutrition/Meals on Wheels, housing support, Medicare/SHINE counseling, behavioral health, protective services, family caregiver support, long-term-care ombudsman. Toll-free 800-892-0890. Most services are for adults 60 and older; adults with disabilities may also qualify for some services. Call 1-978-683-7747 to get started.
The Area Agency on Aging is the entry point to Older Americans Act and Massachusetts aging services for adults 60+. Specific services depend on an individual needs assessment and local funding, so this shows as a may-qualify result.
What you'll need
- Proof of age 60+ (or a qualifying disability) and Essex County residency
- A description of the help needed (in-home care, meals, transportation, caregiver support)
Where to apply
Apply online: official application
By phone: 1-978-683-7747
What to say when you call
“Hello, I'm calling to ask about Area Agency on Aging (AgeSpan) — Essex. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ (or a qualifying disability) and essex county residency, a description of the help needed (in-home care, meals, transportation, caregiver support) — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
as needed (assessment-based)
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.