Benefits · Elder Services

How to apply for Area Agency on Aging (Highland Valley Elder Services, Inc.) — Hampshire

Highland Valley Elder Services, Inc. — Massachusetts Aging Services Access Point / AAA network (Executive Office of Aging & Independence)

Who it's for

Highland Valley Elder Services, Inc. is the Area Agency on Aging for Hampshire County. It is the local starting point that connects older adults and caregivers to Home care, Meals on Wheels and congregate nutrition, options counseling, caregiver support, protective services, information and referral across its 24-town service area. Most services are for adults 60 and older; adults with disabilities may also qualify for some services. Call 1-413-586-2000 to get started.

The Area Agency on Aging is the entry point to Older Americans Act and Massachusetts aging services for adults 60+. Specific services depend on an individual needs assessment and local funding, so this shows as a may-qualify result.

What you'll need

  • Proof of age 60+ (or a qualifying disability) and Hampshire County residency
  • A description of the help needed (in-home care, meals, transportation, caregiver support)

Where to apply

Apply online: official application

By phone: 1-413-586-2000

What to say when you call

“Hello, I'm calling to ask about Area Agency on Aging (Highland Valley Elder Services, Inc.) — Hampshire. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ (or a qualifying disability) and hampshire county residency, a description of the help needed (in-home care, meals, transportation, caregiver support)is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as needed (assessment-based)

Official source →Last verified · August 23, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.