Benefits · Energy Assistance
How to apply for Energy Assistance (LIHEAP) — Hampshire
Fuel Assistance (LIHEAP) — Massachusetts Executive Office of Housing and Livable Communities, delivered locally by Community Action Pioneer Valley (CAPV)
Who it's for
Fuel Assistance (LIHEAP) helps income-eligible households in Hampshire County pay home heating bills from November 1 through April 30, with extra protection against winter shut-offs. The Commonwealth funds the program, and Community Action Pioneer Valley (CAPV) takes applications for this county. Homeowners and renters can qualify, including renters whose heat is included in rent. Call 1-800-370-0940 to apply.
Fuel Assistance is income-tested against the Commonwealth's published limits and runs on seasonal application windows while funds last, so this shows as a may-qualify result. Households with a member 60+ or with a disability are prioritized.
What you'll need
- Proof of all household income
- Most recent home energy bill / shut-off notice
- Proof of Hampshire County residency
- Social Security numbers for household members
- Photo identification
Where to apply
Apply online: official application
By phone: 1-800-370-0940
What to say when you call
“Hello, I'm calling to ask about Energy Assistance (LIHEAP) — Hampshire. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, most recent home energy bill / shut-off notice, proof of hampshire county residency — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual (seasonal application windows)
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.