How to apply for Area Agency on Aging (Old Colony Elder Services (OCES)) — Norfolk

Who it's for

Old Colony Elder Services (OCES) is the Area Agency on Aging for Norfolk County. It is the local starting point that connects older adults and caregivers to ASAP services: services at home (home care), nutrition/home-delivered meals, caregiver support, adult family care, behavioral health, elder-abuse protective services, health insurance and budget guidance, community housing options. Most services are for adults 60 and older; adults with disabilities may also qualify for some services. Call 1-508-584-1561 to get started.

What you'll need

• Proof of age 60+ (or a qualifying disability) and Norfolk County residency
• A description of the help needed (in-home care, meals, transportation, caregiver support)

Where to apply

What to say when you call

“Hello, I'm calling to ask about Area Agency on Aging (Old Colony Elder Services (OCES)) — Norfolk. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ (or a qualifying disability) and norfolk county residency, a description of the help needed (in-home care, meals, transportation, caregiver support) — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as needed (assessment-based)