Benefits · Energy Assistance
How to apply for Energy Assistance (LIHEAP) — Franklin
LIHEAP — Missouri DSS Family Support Division, delivered locally by Jefferson-Franklin Community Action Corporation (JFCAC)
Who it's for
Missouri's Energy Assistance and Energy Crisis Intervention programs (LIHEAP) help income-eligible households in Franklin County pay heating and cooling bills and resolve utility emergencies. The DSS Family Support Division funds the program, and Jefferson-Franklin Community Action Corporation (JFCAC) takes applications for this county. Winter and summer components run on their own seasons while funds last. Call 1-636-789-2686 to apply.
LIHEAP is income-tested against Missouri's published limits and runs on seasonal application windows while funds last, so this shows as a may-qualify result. Older adults and people with disabilities are prioritized.
What you'll need
- Proof of all household income
- Most recent home energy bill / shut-off notice
- Proof of Franklin County residency
- Social Security numbers for household members
- Photo identification
Where to apply
Apply online: official application
By phone: 1-636-789-2686
What to say when you call
“Hello, I'm calling to ask about Energy Assistance (LIHEAP) — Franklin. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, most recent home energy bill / shut-off notice, proof of franklin county residency — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual (seasonal application windows)
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.