How to apply for Area Agency on Aging (The Span Center (formerly Senior Connections, The Capital Area Agency on Aging)) — Richmond City

Who it's for

The Span Center (formerly Senior Connections, The Capital Area Agency on Aging) is the Area Agency on Aging for the City of Richmond. It is the local starting point that connects older adults and caregivers to Area Agency on Aging (PSA 15) for Richmond City and Charles City, Chesterfield, Goochland, Hanover, Henrico, New Kent and Powhatan counties. Home-delivered meals (with FeedMore), Friendship Cafes, in-home care services, care coordination, Ride Connection transportation, caregiver support, VICAP Medicare counseling, long-term care ombudsman, legal services, money management, and fraud prevention. Most services are for adults 60 and older; adults with disabilities may also qualify for some services. Call 1-804-343-3000 to get started.

What you'll need

• Proof of age 60+ (or a qualifying disability) and City of Richmond residency
• A description of the help needed (in-home care, meals, transportation, caregiver support)

Where to apply

What to say when you call

“Hello, I'm calling to ask about Area Agency on Aging (The Span Center (formerly Senior Connections, The Capital Area Agency on Aging)) — Richmond City. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ (or a qualifying disability) and city of richmond residency, a description of the help needed (in-home care, meals, transportation, caregiver support) — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as needed (assessment-based)