How to apply for VICAP — Virginia Insurance Counseling and Assistance Program

Who it's for

VICAP is Virginia's free, unbiased Medicare counseling program (the State Health Insurance Assistance Program). Trained counselors at the local Area Agency on Aging help compare Medicare Part D and Medicare Advantage plans, understand Medigap, appeal denials, and apply for low-income assistance programs. Counselors sell nothing. Any Medicare beneficiary can use VICAP, including people under 65 with disabilities. Call 1-800-552-3402 or contact the local Area Agency on Aging.

What you'll need

• Medicare card
• List of current medications (for plan comparisons)

Where to apply

What to say when you call

“Hello, I'm calling to ask about VICAP — Virginia Insurance Counseling and Assistance Program. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need medicare card, list of current medications (for plan comparisons) — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual