Benefits · Healthcare

How to apply for SHIBA — Statewide Health Insurance Benefits Advisors

Washington State Office of the Insurance Commissioner

Who it's for

SHIBA volunteers provide free, unbiased, and confidential help with Medicare — understanding the parts of Medicare, comparing plans, enrolling, and finding assistance programs. Any Medicare beneficiary can use SHIBA, including people under 65 with disabilities. Call 1-800-562-6900 (8:30 a.m. to 4:30 p.m., Monday through Friday) or find a local SHIBA office online.

What you'll need

  • Medicare card
  • List of current medications (for plan comparisons)

Where to apply

Apply online: official application

By phone: 1-800-562-6900

What to say when you call

“Hello, I'm calling to ask about SHIBA — Statewide Health Insurance Benefits Advisors. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need medicare card, list of current medications (for plan comparisons)is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual

Official source →Last verified · August 24, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.