How to apply for LIHEAP energy assistance (Community Action Agency of Northeast Alabama) — Jackson

Who it's for

The Low-Income Home Energy Assistance Program (LIHEAP) helps pay home energy bills. In Jackson County, LIHEAP applications are taken by the Community Action Agency of Northeast Alabama. Household income for the previous month must be at or below 150% of the federal poverty level. Make an appointment on the agency's website or call 256-638-4430. The Jackson County office is at 205 Liberty Lane, Scottsboro. Help depends on available funds.

What you'll need

• Original Social Security cards for everyone in the household (copies not accepted)
• Current Alabama picture ID for the head of household (and spouse, if any)
• Unpaid current original power or gas bill in the head of household's or spouse's name
• Proof of gross income for the previous month for everyone in the household (no bank statements)
• Lease and housing choice voucher if you live in public housing, Section 8, or other income-based housing

Where to apply

What to say when you call

"Hello, I'm calling to ask about LIHEAP energy assistance (Community Action Agency of Northeast Alabama) — Jackson. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need original Social Security cards for everyone in the household (copies not accepted), current Alabama picture ID for the head of household (and spouse, if any), unpaid current original power or gas bill in the head of household's or spouse's name — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual