How to apply for LIHEAP energy assistance (Community Action Agency of Northeast Alabama) — Jefferson

Who it's for

The Low-Income Home Energy Assistance Program (LIHEAP) helps pay home heating and cooling bills. In Jefferson County, LIHEAP applications are taken by Community Action Agency of Northeast Alabama, the Community Action Agency the state lists for the county. The state agency, ADECA, does not take applications. Call the agency's call center at 855-287-1730 (main office 256-638-4430) to ask how to apply. Older adults and people with disabilities are among the priority groups. Help depends on available funds.

What you'll need

• Proof of gross income for all household members for the month before you apply (or a Declaration of Household Income form if claiming zero income)
• Social Security cards for all household members
• Applicant's photo ID
• Recent heating or cooling bill with the customer account number, in the name of the head of household or spouse

Where to apply

What to say when you call

"Hello, I'm calling to ask about LIHEAP energy assistance (Community Action Agency of Northeast Alabama) — Jefferson. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of gross income for all household members for the month before you apply (or a Declaration of Household Income form if claiming zero income), social Security cards for all household members, applicant's photo ID — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual