How to apply for LIHEAP energy assistance (Community Action Partnership of North Alabama) — Marion

Who it's for

The Low-Income Home Energy Assistance Program (LIHEAP) helps pay utility bills. In Marion County, LIHEAP is run by Community Action Partnership of North Alabama (CAPNA), which serves Cullman, Lawrence, Marion, Morgan and Winston counties. Since May 2026, applications are taken only at an in-person appointment. Schedule online or call the automated appointment hotline at 205-740-9933. Bring every required document, or the appointment may be rescheduled. Do not wait until service is about to be shut off.

What you'll need

• Copy of a valid, unexpired photo ID for the head of household (the person signing the application)
• Copy of Social Security cards for all household members
• Income documents for all household members for the entire prior calendar month, such as pay stubs or a Social Security, SSI or disability benefit letter (no bank statements)
• Full current utility bill (or propane quote in winter) showing account name, number, and service address
• Copy of lease / utility allowance (only for Section 8/HUD or income-based housing)

Where to apply

What to say when you call

"Hello, I'm calling to ask about LIHEAP energy assistance (Community Action Partnership of North Alabama) — Marion. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need copy of a valid, unexpired photo ID for the head of household (the person signing the application), copy of Social Security cards for all household members, income documents for all household members for the entire prior calendar month, such as pay stubs or a Social Security, SSI or disability benefit letter (no bank statements) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual