How to apply for Alabama SHIP — free Medicare and insurance counseling

Alabama Department of Senior Services (through the Area Agencies on Aging)

Who it's for

The State Health Insurance Assistance Program (SHIP) gives free counseling about Medicare and other health insurance. SHIP counselors can help you understand Medicare benefits, choose a Medicare prescription drug plan, answer questions about Medigap and long-term care insurance, help with Medicare claims and appeals, and point you to Medicare Savings Programs and other help in your area. Counselors do not sell insurance, and all records are confidential. Call your local Area Agency on Aging at 1-800-AGE-LINE (1-800-243-5463).

Counseling is free; the programs it helps you enroll in have their own eligibility rules.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Medicare card
  • List of current medications (for drug plan comparisons)

Where to apply

Apply online: official application

By phone: 1-800-243-5463

What to say when you call

"Hello, I'm calling to ask about Alabama SHIP — free Medicare and insurance counseling. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need medicare card, list of current medications (for drug plan comparisons) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none

Official source →Last verified · September 27, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.