Benefits · Transportation
How to apply for RTA Dial-A-Ride (Riverside County)
Riverside Transit Agency (RTA)
Who it's for
RTA Dial-A-Ride is an origin-to-destination, advance-reservation shared-ride service operating in western Riverside County, within three-quarters of a mile of any RTA local fixed route (cities served include Hemet, Moreno Valley, Temecula, Lake Elsinore, and others). The service has two eligibility tracks: ADA Priority Service for people whose disability prevents them from using fixed-route RTA buses some or all of the time (requires a Healthcare Professional Verification Form, a forward-facing color photo, and a 21-day mailed eligibility decision), and a Senior/Disabled track open to adults 65 and older. Base fare is $3.50 per boarding, up to $10.50 for multi-zone trips; certified Personal Care Attendants ride free. A Dial-A-Ride Plus Lifeline extension adds an additional two-mile radius for life-sustaining trips. Coachella Valley residents are served by SunLine SunDial, not RTA.
ADA Priority eligibility requires a Healthcare Professional Verification Form completed by a licensed clinician and a 21-day mailed decision; the scan cannot perform that functional assessment for you. The service area is limited to areas within three-quarters of a mile of an RTA local fixed route — Coachella Valley residents use SunLine SunDial instead. Confirm both your address is in the service area and your eligibility track by calling 1-951-565-5002.
What you'll need
- Completed Dial-A-Ride application
- Healthcare Professional Verification Form completed by a physician, nurse, physician assistant, or licensed clinical social worker (ADA Priority track)
- Forward-facing passport-sized color photo (no hats or sunglasses)
- Proof of age 65+ (Senior/Disabled track)
Where to apply
Apply online: official application
By phone: 1-951-565-5002
Renewals
Dial-A-Ride eligibility card; recertification cadence not on page
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.