How to apply for Connecticut Energy Assistance Program (CEAP) — where to apply — New Haven
Connecticut Department of Social Services (DSS) through local Community Action Agencies
Who it's for
The Connecticut Energy Assistance Program (CEAP) helps households with lower incomes pay home heating costs. CEAP is paid for by the federal Low Income Home Energy Assistance Program (LIHEAP) block grant and run by the Department of Social Services (DSS) through local Community Action Agencies. In New Haven County, the agency depends on your town. Community Action Agency of New Haven (CAANH) serves East Haven, Hamden, New Haven, North Haven and West Haven at 419 Whalley Avenue in New Haven (203-285-8018). New Opportunities, Inc. serves Cheshire, Meriden, Middlebury, Naugatuck, Prospect, Southbury, Wallingford, Waterbury and Wolcott: Meriden office at 55 West Street (203-235-0278) and Waterbury office at 232 North Street (203-756-8151). TEAM, Inc. serves Ansonia, Beacon Falls, Bethany, Derby, Milford, Orange, Oxford, Seymour and Woodbridge at 30 Elizabeth Street in Derby (203-736-5420). Community Renewal Team (CRT) serves Branford, Guilford, Madison and North Branford (860-560-5800). Apply online through the DSS Client Online portal, or call your local agency to apply by phone, by email, by mail or in person. CEAP is accepting applications until May 31, 2027.
The Community Action Agency and DSS decide eligibility and the benefit amount; help depends on available funds. Statewide income limits are set by DSS.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Find my benefitsWhat you'll need
- Required documents are listed on the CEAP application (English or Spanish) on the DSS Heating Help page; call the agency to ask what to bring
Where to apply
Apply online: official application
By phone: 1-203-285-8018
What to say when you call
"Hello, I'm calling to ask about Connecticut Energy Assistance Program (CEAP) — where to apply — New Haven. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need required documents are listed on the CEAP application (English or Spanish) on the DSS Heating Help page; call the agency to ask what to bring — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.