How to apply for Department of Social Services Resource Center — New London

Who it's for

The Connecticut Department of Social Services (DSS) has a Resource Center in this county: the Norwich Resource Center, 401 West Thames Street, Norwich. Resource Centers are open Monday through Friday, 8:00 a.m. to 4:30 p.m. Services in the office include eligibility interviews, picking up applications and forms, filling out applications on-site, general information, and picking up mail, EBT cards and income verifications. If an in-person interview is needed, make an appointment by calling the DSS Benefits Center at 1-855-626-6632 (Monday to Friday, 8:00 a.m. to 4:00 p.m.). Benefits such as SNAP food help and HUSKY Health (Medicaid) can also be applied for and renewed online at connect.ct.gov or in the MyDSS app. Applications for long-term services and supports (long-term care Medicaid) from all 21 New London County towns are handled by the DSS New Haven office, 50 Humphrey Street, New Haven.

What you'll need

• Call 1-855-626-6632 to ask what to bring for the program you are applying for

Where to apply

What to say when you call

"Hello, I'm calling to ask about Department of Social Services Resource Center — New London. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need call 1-855-626-6632 to ask what to bring for the program you are applying for — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

varies by program