How to apply for Connecticut Energy Assistance Program (CEAP / LIHEAP) — apply through ACCESS Community Action Agency — Windham
ACCESS Community Action Agency for the CT Department of Social Services
Who it's for
In all 15 Windham County towns (Ashford, Brooklyn, Canterbury, Chaplin, Eastford, Hampton, Killingly, Plainfield, Pomfret, Putnam, Scotland, Sterling, Thompson, Windham and Woodstock), apply for the Connecticut Energy Assistance Program (CEAP) through ACCESS Community Action Agency. ACCESS offices are at 1315 Main Street, Willimantic (860-450-7400) and 231 Broad Street, Danielson (860-412-1600). CEAP is Connecticut's version of the federal Low Income Home Energy Assistance Program (LIHEAP). The Department of Social Services runs it with local Community Action Agencies. It helps pay home heating costs; benefits for the 2026-2027 season are $355 to $705, usually paid straight to the utility or fuel company. A household can qualify by getting SNAP, TANF, SSI or certain other benefits, or with yearly income at or below 60% of the state median income ($48,714 for 1 person or $63,703 for 2). Applications opened September 1, 2026, and the last day to apply is May 31, 2027. You can apply online, by phone, by email, by mail, or in person by appointment. CEAP is yearly, so apply again each season.
Income limits and benefit amounts are set by the Department of Social Services each season; the Community Action Agency decides eligibility. Deliverable-fuel households may get extra deliveries.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Find my benefitsWhat you'll need
- Completed CEAP application (signed if mailed, emailed or brought in person)
- Most recent heating bill or electric bill, or a lease showing utilities are included in rent
- Proof of income for each household member (for example award letters, bank statements showing direct deposits, or recent pay stubs)
- Proof of SSI if anyone in the household receives SSI
Where to apply
Apply online: official application
By phone: 1-860-450-7400
What to say when you call
"Hello, I'm calling to ask about Connecticut Energy Assistance Program (CEAP / LIHEAP) — apply through ACCESS Community Action Agency — Windham. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed CEAP application (signed if mailed, emailed or brought in person), most recent heating bill or electric bill, or a lease showing utilities are included in rent, proof of income for each household member (for example award letters, bank statements showing direct deposits, or recent pay stubs) — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual (apply each heating season)
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.