How to apply for Older Americans Act Supportive Services (Title III-B)

Who it's for

Title III-B of the Older Americans Act funds a broad menu of non-medical supportive services that help seniors age 60 and older stay independent in their own homes and communities. Through the local Area Agency on Aging, eligible seniors can access subsidized or free transportation to medical appointments and grocery stores, homemaker and chore help, personal care, friendly-visitor and telephone-reassurance programs, adult day care, home repair and modification (grab bars, ramps), legal assistance for non-criminal matters like benefits appeals and consumer fraud, and case management to coordinate all of it. There is no income test, though local agencies target services to those in greatest social and economic need and a voluntary contribution may be requested. The same Area Agency on Aging that runs senior meals administers these services, so one phone call opens the door to the whole package.

What you'll need

• Proof of age 60+ (driver's license, state ID, or birth certificate)
• Proof of residency
• A brief needs assessment by the local Area Agency on Aging (typically by phone or during an intake visit; determines which specific services apply)

Where to apply

What to say when you call

"Hello, I'm calling to ask about Older Americans Act Supportive Services (Title III-B). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ (driver's license, state ID, or birth certificate), proof of residency, a brief needs assessment by the local Area Agency on Aging (typically by phone or during an intake visit; determines which specific services apply) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Gather proof of your age — a driver's license, state ID, or birth certificate showing you are 60 or older.
2. Gather proof of your current home address, such as a utility bill or official mail.
3. Contact your local Area Agency on Aging by phone or online to start your application. Most states can be reached through the Eldercare Locator at 1-800-677-1116. California residents should call 1-800-510-2020.
4. Complete a brief needs assessment with the Area Agency on Aging. This is usually done by phone or during an intake visit. The agency uses it to find out which services — such as transportation, homemaker help, personal care, or legal assistance — are the right fit for you.
5. Work with the Area Agency on Aging to set up the specific services approved for your situation.

What to expect: After you submit your information and complete the needs assessment, the Area Agency on Aging will determine which Title III-B supportive services you qualify for and connect you with them. Processing times vary, so ask the agency for an estimate when you apply. There is no income test to pass, though services are targeted to those with the greatest need. A voluntary contribution may be requested, but it is not required. Because this program is ongoing, the Area Agency on Aging will conduct periodic reassessments over time to make sure the services you receive continue to match your needs — so keep the agency updated if your situation changes.

Renewals

ongoing (periodic needs reassessment by the Area Agency on Aging)