Benefits · Emergency Aid

How to apply for Northeast Florida Community Action Agency LIHEAP + WAP (Baker County)

Northeast Florida Community Action Agency, Inc. (NFCAA) — designated Community Action Agency for the seven-county Northeast Florida region (Baker, Clay, Duval, Flagler, Nassau, Putnam, St. Johns); administers LIHEAP and the Weatherization Assistance Program (WAP) funded by the U.S. Department of Health and Human Services and the U.S. Department of Energy through the Florida Department of Commerce

Who it's for

Northeast Florida Community Action Agency (NFCAA) is the designated Community Action Agency serving Baker County (along with Clay, Duval, Flagler, Nassau, Putnam, and St. Johns counties). NFCAA administers the Low Income Home Energy Assistance Program (LIHEAP) for utility bill assistance AND the federal Weatherization Assistance Program (WAP) for Baker County. Baker is one of the FIVE NFCAA counties where WAP is available (Baker, Duval, Flagler, Nassau, Putnam) — Clay and St. Johns do NOT have NFCAA-administered WAP. LIHEAP provides financial assistance for electric bills, deposits, and past-due utility bills; benefit amounts depend on total household income, household composition, and whether there are elderly residents, disabled individuals, or children under age 6 — senior-headed households receive application priority. WAP provides up to ~$5,000 of home weatherization measures (attic and wall insulation, weather-stripping, HVAC tune-up or replacement for severe cases) to reduce ongoing energy costs. The Florida LIHEAP income gate is set at 60 percent of the State Median Income, capturing most retired seniors on Social Security alone or modest pension+SS combinations. Apply via NFCAA's Baker County intake — call 850-717-8450 to locate the current intake site.

Baker County is one of the FIVE NFCAA counties with active WAP — significantly raising the maximum dollar value of NFCAA assistance for Baker homeowners. NFCAA administers Baker County LIHEAP on a first-come-first-served basis — funds can exhaust mid-year; apply early in the cooling season (February-March) and heating season (November-December). WAP has substantially longer wait times — 6-18 months depending on funding availability and energy-audit capacity. WAP is one-time-per-home: once a home has been weatherized, it generally cannot receive WAP again for 8+ years. For renters, WAP requires written landlord consent. NFCAA's seven-county service area means physical intake sites may not be located in Baker — Macclenny residents may need to apply via mail, use the BCCOA Duval shuttle (fl.baker.bccoa_transit) to reach a Jacksonville-area intake site, or apply during a periodic outreach event.

What you'll need

Proof of all household income (Social Security award letter, pension statement, pay stubs, SSI award letter)
Current energy bill (electric or gas) and any past-due notices
Photo identification
Proof of Baker County residency (utility bill, lease, or government correspondence)
Documentation of household members and ages (especially seniors, disabled, children under 6 for priority)
For deposit assistance: lease showing required deposit; for past-due assistance: shutoff notice
For WAP: homeownership documentation OR landlord weatherization consent + utility bills for energy-use baseline

Where to apply

Apply online: official application

By phone: 1-850-717-8450

Renewals

annual LIHEAP regular + crisis benefits per program year; WAP is one-time-per-home

Official source →Last verified · June 3, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.