Benefits · Emergency Aid

How to apply for Emergency Home Energy Assistance for the Elderly Program (EHEAP) — Flagler County

Florida Department of Elder Affairs (DOEA) Emergency Home Energy Assistance for the Elderly Program (EHEAP) — federally LIHEAP-funded, state-administered, locally delivered by Flagler County Senior Services (Flagler County BoCC) under contract with ElderSource (PSA 4 Area Agency on Aging)

Who it's for

The Emergency Home Energy Assistance for the Elderly Program (EHEAP) is a Florida Department of Elder Affairs program funded through the federal LIHEAP block grant but administered separately from regular LIHEAP — explicitly targeted at low-income households with at least one person age 60+. In Flagler County, EHEAP is delivered by Flagler County Senior Services (the county-government AAA delivery partner) under contract with ElderSource (PSA 4 AAA). EHEAP provides emergency assistance to seniors facing imminent utility shutoff, deposit requirements for service restoration, or a home cooling/heating crisis (broken AC during summer heat or broken heater during winter cold). Maximum benefits are typically $600-$1,000 per emergency, paid directly to the utility company or the AC repair vendor. EHEAP can stack with regular LIHEAP — a senior household may receive both, with EHEAP covering the immediate emergency and LIHEAP covering ongoing bill assistance. Income eligibility is set at 150% of the Federal Poverty Guideline (slightly tighter than LIHEAP's 60% SMI gate). At least one household member must be 60 years old or older. Apply by calling Flagler County Senior Services at 386-586-2324 extension 3623 — same intake as Meals on Wheels.

EHEAP is genuinely emergency-only — applicants must document an imminent shutoff, deposit-for-restoration requirement, or broken heating/cooling crisis. Routine bill assistance for seniors should go through regular LIHEAP (fl.flagler.nfcaa_liheap) instead. The income gate follows LIHEAP's 60% SMI standard (corrected 2026-07-07; the old 150% FPL framing was wrong) and matches LIHEAP's 60% SMI gate — many seniors who qualify for LIHEAP will NOT qualify for EHEAP because their Social Security alone places them above 150% FPL for a single person ($32,155 in 2026). Couples have a higher cap (~$31,725) which broadens eligibility. Up to 2 EHEAP benefits per program year per household. Florida DOEA caps the typical award at $600-$1,000 per emergency, paid directly to the utility or vendor — not to the household. EHEAP stacks with LIHEAP: an eligible senior can receive both in the same program year, with EHEAP covering the emergency and LIHEAP covering ongoing bill help.

What you'll need

Proof of age 60+ for at least one household member (Florida driver's license, Florida ID, or Medicare card)
Proof of household income for all members (Social Security award letter, pension statement, SSI award letter, pay stubs)
Proof of Flagler County residency (utility bill, lease, or government correspondence)
Documentation of the energy emergency: utility shutoff notice, broken-equipment work order or repair estimate, or service-restoration deposit requirement
Current utility bill

Where to apply

Apply online: official application

By phone: 386-586-2324

What to say when you call

"Hello, I'm calling to ask about Emergency Home Energy Assistance for the Elderly Program (EHEAP) — Flagler County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ for at least one household member (Florida driver's license, Florida ID, or Medicare card), proof of household income for all members (Social Security award letter, pension statement, SSI award letter, pay stubs), proof of Flagler County residency (utility bill, lease, or government correspondence) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

up to 2 benefits per program year per household per the Florida DOEA rule

Official source →Last verified · June 3, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.