Benefits · Emergency Aid
How to apply for Emergency Home Energy Assistance for the Elderly Program (EHEAP) — Flagler County
Florida Department of Elder Affairs (DOEA) Emergency Home Energy Assistance for the Elderly Program (EHEAP) — federally LIHEAP-funded, state-administered, locally delivered by Flagler County Senior Services (Flagler County BoCC) under contract with ElderSource (PSA 4 Area Agency on Aging)
Who it's for
The Emergency Home Energy Assistance for the Elderly Program (EHEAP) is a Florida Department of Elder Affairs program funded through the federal LIHEAP block grant but administered separately from regular LIHEAP — explicitly targeted at low-income households with at least one person age 60+. In Flagler County, EHEAP is delivered by Flagler County Senior Services (the county-government AAA delivery partner) under contract with ElderSource (PSA 4 AAA). EHEAP provides emergency assistance to seniors facing imminent utility shutoff, deposit requirements for service restoration, or a home cooling/heating crisis (broken AC during summer heat or broken heater during winter cold). Maximum benefits are typically $600-$1,000 per emergency, paid directly to the utility company or the AC repair vendor. EHEAP can stack with regular LIHEAP — a senior household may receive both, with EHEAP covering the immediate emergency and LIHEAP covering ongoing bill assistance. Income eligibility is set at 150% of the Federal Poverty Guideline (slightly tighter than LIHEAP's 60% SMI gate). At least one household member must be 60 years old or older. Apply by calling Flagler County Senior Services at 386-586-2324 extension 3623 — same intake as Meals on Wheels.
EHEAP is genuinely emergency-only — applicants must document an imminent shutoff, deposit-for-restoration requirement, or broken heating/cooling crisis. Routine bill assistance for seniors should go through regular LIHEAP (fl.flagler.nfcaa_liheap) instead. The 150% FPL income gate is meaningfully tighter than LIHEAP's 60% SMI gate — many seniors who qualify for LIHEAP will NOT qualify for EHEAP because their Social Security alone places them above 150% FPL for a single person ($23,475 in 2026). Couples have a higher cap (~$31,725) which broadens eligibility. Up to 2 EHEAP benefits per program year per household. Florida DOEA caps the typical award at $600-$1,000 per emergency, paid directly to the utility or vendor — not to the household. EHEAP stacks with LIHEAP: an eligible senior can receive both in the same program year, with EHEAP covering the emergency and LIHEAP covering ongoing bill help.
What you'll need
- Proof of age 60+ for at least one household member (Florida driver's license, Florida ID, or Medicare card)
- Proof of household income for all members (Social Security award letter, pension statement, SSI award letter, pay stubs)
- Proof of Flagler County residency (utility bill, lease, or government correspondence)
- Documentation of the energy emergency: utility shutoff notice, broken-equipment work order or repair estimate, or service-restoration deposit requirement
- Current utility bill
Where to apply
Apply online: official application
By phone: 386-586-2324
Renewals
up to 2 benefits per program year per household per the Florida DOEA rule
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.