Benefits · General Assistance

How to apply for Seminole County Prevention Assistance Program + Emergency Rental Assistance

Seminole County Community Services Department — Community Development Division

Who it's for

Seminole County's Community Services Department coordinates the county's safety-net programs through its Community Development Division. The Prevention Assistance Program provides one-time financial help with past-due rent, mortgage, or utilities for qualified Seminole County residents (subject to funding availability). Assistance is capped at the lower of three months of past-due rent or $5,000 per household per program cycle — generous by FL-cluster standards. Eligibility requires household gross income at or below 120 percent of the Area Median Income, Seminole County residency, and a documented financial hardship that began within the prior 90 days. Apply through the Seminole County Participant Portal by selecting Prevention Assistance and submitting income documentation, identity verification, and hardship documentation. Separately, the Emergency Rental Assistance Program (ERAP) is funded through American Rescue Plan Act (ARPA) Treasury allocations and provides COVID-impacted rental aid — apply at seminoleerap.seminolecountyfl.gov or call (407) 665-2300. ERAP covers all of Seminole, including unincorporated areas and all municipalities, and remains open as long as funds are available.

Seminole's Prevention Assistance Program is subject to funding availability — check current intake status before applying. Eligibility requires household gross income ≤120% AMI (the modeled $81,600 figure is approximately 120% AMI for a 1-person household in the Orlando MSA for 2026; scaled with household size), and the financial hardship must have begun within the last 90 days. The single-event assistance cap is the LOWER of 3 months of past-due rent or $5,000 — for tenants paying high rent in north Seminole, the $5,000 cap typically binds before the 3-month cap. ERAP is COVID-era ARPA funding and may eventually exhaust. Apply for either through the Seminole County Participant Portal at seminolecountyfl.gov or call (407) 665-2300.

What you'll need

  • Government-issued photo ID for the applicant
  • Proof of Seminole County residency
  • Proof of household income (pay stubs, Social Security award letter, SSA-1099, tax return)
  • Documentation of the financial hardship that began within the last 90 days
  • Lease or mortgage statement (for rental/mortgage assistance) or utility bill (for utility assistance)
  • For ERAP: COVID-19 financial impact documentation, current lease

Where to apply

Apply online: official application

By phone: 407-665-2300

Renewals

Prevention Assistance is one-time per program cycle (cap of lower of 3 months rent or $5,000); ERAP funds available until exhausted

Official source →Last verified · May 29, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.