Benefits · Supportive Services

How to apply for GeorgiaCares (Georgia SHIP — Free Medicare Counseling)

Georgia Department of Human Services, Division of Aging Services — GeorgiaCares / State Health Insurance Assistance Program

Who it's for

GeorgiaCares is Georgia's State Health Insurance Assistance Program (SHIP) — free, unbiased, one-on-one help for people on Medicare and their caregivers. Certified counselors explain your Medicare options, compare Medicare Advantage and Part D drug plans during open enrollment, help you enroll, sort out billing and claims problems, file appeals, and screen you for programs that lower your costs such as the Medicare Savings Programs and Extra Help. GeorgiaCares is not connected to any insurance company and never sells insurance, so the guidance is impartial and free. Counselors are available Monday through Friday, 8 a.m. to 5 p.m., by calling 1-866-552-4464 and choosing option 4, or through your local Area Agency on Aging.

What you'll need

  • Medicare card
  • List of current medications (for Part D plan comparisons)
  • Any Medicare notices, bills, or denials you have questions about

Where to apply

Apply online: official application

By phone: 866-552-4464

Renewals

as needed (free service)

Official source →Last verified · June 18, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.