Benefits · Healthcare

How to apply for Illinois SHIP — Senior Health Insurance Program (Medicare Counseling)

Illinois Department on Aging — Senior Health Insurance Program (SHIP)

Who it's for

Illinois SHIP provides free, unbiased counseling on Medicare, Medicare Advantage, Part D drug plans, Medigap/supplements, Medicare Savings Programs, and Extra Help. Trained volunteers help compare plans during Open Enrollment, resolve billing/appeals, and screen for benefits. Free to all Medicare beneficiaries and their caregivers. Call the Senior HelpLine (1-800-252-8966) to reach a local SHIP counselor.

SHIP is free Medicare counseling for everyone on Medicare — no income test. High-value at Open Enrollment for Part D plan comparison and MSP/Extra Help screening.

What you'll need

  • Medicare card
  • List of current medications (for Part D comparisons)
  • Current insurance/plan information

Where to apply

Apply online: official application

By phone: 1-800-252-8966

Renewals

as-needed

Official source →Last verified · June 14, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.