How to apply for LaSHIP — free Medicare counseling (Louisiana Senior Health Information Program)

Louisiana Department of Insurance (LDI)

Who it's for

The Louisiana Senior Health Information Program (LaSHIP) helps people with Medicare understand their coverage options and benefits. Counselors give free, unbiased help by phone or face to face. They can help you compare plans during Medicare Open Enrollment (October 15 to December 7), when you can switch between Original Medicare and a Medicare Advantage plan, change Medicare Advantage plans, or change a Part D drug plan. Call LaSHIP at 1-800-259-5300, or leave your contact information on the LaSHIP page and a counselor will call you.

Counseling is free; the programs it helps you enroll in have their own eligibility rules.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Medicare card
  • List of current medications (for drug plan comparisons)

Where to apply

Apply online: official application

By phone: 1-800-259-5300

What to say when you call

"Hello, I'm calling to ask about LaSHIP — free Medicare counseling (Louisiana Senior Health Information Program). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need medicare card, list of current medications (for drug plan comparisons) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none

Official source →Last verified · September 28, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.