Benefits · Energy Assistance

How to apply for Avery County DSS — Energy Assistance: LIEAP & Crisis Intervention (Avery County)

Avery County Department of Social Services (Newland) — the local agency that takes LIEAP (heating) and Crisis Intervention Program (CIP) applications for Avery County.

Who it's for

North Carolina's Low Income Energy Assistance Program (LIEAP) gives a one-time payment toward heating bills, and the Crisis Intervention Program (CIP) helps when a household faces a heating or cooling emergency. Both are run through the Avery County Department of Social Services. Households with someone age 60+ or a person with disabilities who gets services through the NC Division of Aging may apply starting December 1; other households apply January 1 through March 31 or until funds run out. Apply online at ePASS (https://epass.nc.gov) or call Avery County DSS at 828-733-8230.

Avery County: LIEAP/CIP are income-tested and administered by Avery County DSS. Priority application window for households age 60+ or with a disability opens December 1; general window January 1–March 31 or until funds are exhausted. Apply via ePASS or the county DSS.

What you'll need

  • Proof of all household income
  • Recent heating bill
  • Proof of Avery County residency
  • Social Security numbers for household members

Where to apply

Apply online: official application

By phone: 828-733-8230

Renewals

annual

Official source →Last verified · June 29, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.