Benefits · Energy Assistance

How to apply for Low Income Energy Assistance (LIEAP) and Crisis Intervention (CIP) — Buncombe County DSS

Buncombe County Department of Social Services / Health and Human Services, which administers North Carolina's LIEAP (heating) and Crisis Intervention Program (CIP) for Buncombe County.

Who it's for

North Carolina's Low Income Energy Assistance Program (LIEAP) gives a one-time payment toward heating costs, and the Crisis Intervention Program (CIP) helps when a household faces a heating or cooling emergency. Both are run by the Buncombe County Department of Social Services. Households with an older adult (60+) or a person with a disability can apply starting December 1; other eligible households apply starting in January, until funds run out. Apply online through ePASS at epass.nc.gov, by phone, or at the county DSS office.

Buncombe: LIEAP/CIP are income-based and first-come while funds last; the county DSS makes the final decision. Apply via ePASS (epass.nc.gov) or the Buncombe County DSS.

What you'll need

  • Proof of all household income
  • Recent heating bill
  • Proof of Buncombe County residency
  • Identification for household members

Where to apply

Apply online: official application

By phone: 828-250-5500

Renewals

annual application per program year

Official source →Last verified · June 29, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.