Benefits · Energy Assistance

How to apply for Low Income Energy Assistance (LIEAP) and Crisis Intervention Program (CIP) — Macon County DSS

Macon County Department of Social Services, administering North Carolina's LIEAP and CIP energy programs.

Who it's for

Macon County DSS runs two energy programs for low-income households. LIEAP makes a one-time payment toward heating bills; households with someone age 60 or older, or a disabled person getting services through the Division of Aging and Adult Services, can apply starting December 1, and all other households starting January 1 until funds run out. The Crisis Intervention Program (CIP) helps households facing a heating or cooling emergency. Apply online at ePASS (https://epass.nc.gov) or in person at Macon County DSS; call 828-349-2124.

LIEAP and CIP are income- and resource-tested (reserves at or below the program limit) and funded each year until money runs out. The age-60/disabled priority window opens Dec 1; all other households apply Jan 1 - March 31. LIEAP/CIP applications are taken in person at Macon County DSS (no appointments); final eligibility is decided by the county.

What you'll need

  • Proof of household income
  • Proof of identity and Macon County residency
  • Recent heating/utility bill or account information
  • Information on household resources (reserves at or below the LIEAP limit)

Where to apply

Apply online: official application

By phone: 828-349-2124

Renewals

annual

Official source →Last verified · June 29, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.