Benefits · Energy Assistance

How to apply for Low Income Energy Assistance (LIEAP) and Crisis Intervention (CIP) — Orange County DSS

Orange County Department of Social Services, which administers North Carolina's LIEAP (heating) and Crisis Intervention Program (CIP) for Orange County.

Who it's for

North Carolina's Low Income Energy Assistance Program (LIEAP) gives a one-time payment toward heating costs, and the Crisis Intervention Program (CIP) helps when a household faces a heating or cooling emergency. Both are run by the Orange County Department of Social Services. Households with an older adult (60+) or a person with a disability can apply starting December 1; all other eligible households apply January 1 through March 31, or until funds run out. Apply online through ePASS at epass.nc.gov or at an Orange County DSS office.

Orange: LIEAP/CIP are income-based and first-come while funds last; the county DSS makes the final decision. Apply via ePASS (epass.nc.gov) or Orange County DSS.

What you'll need

  • Proof of all household income
  • Recent heating bill
  • Proof of Orange County residency
  • Identification for household members

Where to apply

Apply online: official application

By phone: 919-245-2800

Renewals

annual application per program year

Official source →Last verified · June 29, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.