Benefits · Energy Assistance

How to apply for Energy Assistance (LIEAP and Crisis Intervention) - Richmond County

Richmond County Department of Social Services (NCDHHS LIEAP/CIP)

Who it's for

North Carolina's Low Income Energy Assistance Program (LIEAP) helps income-eligible Richmond County households pay heating bills, and the Crisis Intervention Program (CIP) helps when a heating or cooling emergency or shutoff is imminent. Both are run locally by the Richmond County Department of Social Services. Households where someone is 60 or older or has a disability can apply early each season (starting in December), and all other households apply starting in January until funds run out. Apply online at ePASS (https://epass.nc.gov), or contact Richmond County DSS at 910-997-8480.

LIEAP and CIP are income-tested and first-come, first-served until seasonal funds are exhausted, so this shows as a may-qualify result. Households with a member 60+ or with a disability may apply early (starting in December).

What you'll need

  • Proof of all household income
  • Most recent home heating bill
  • Proof of Richmond County residency
  • Social Security numbers for all household members
  • Photo identification

Where to apply

Apply online: official application

By phone: 1-910-997-8480

Renewals

annual (each heating season)

Official source →Last verified · June 29, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.