Benefits · Healthcare

How to apply for SHIIP — Seniors' Health Insurance Information Program (Medicare Counseling)

North Carolina Department of Insurance

Who it's for

SHIIP is North Carolina's free Medicare counseling service, with counselors in all 100 counties. They help compare Medicare Parts A, B, C, and D, Medicare Supplement (Medigap) plans, and long-term-care insurance, screen for help paying Medicare costs (Extra Help and Medicare Savings Programs), and spot Medicare fraud. Counselors do not sell or endorse any plan. Call 1-855-408-1212.

SHIIP is a free, unbiased counseling service for Medicare beneficiaries and their caregivers — there is no income or asset test. Counselors are not licensed agents and do not sell or endorse plans. The value is in informed plan choices and cost-savings programs that counselors help you enroll in.

What you'll need

Medicare card
Current insurance information
A list of current medications (helpful for Part D comparisons)

Where to apply

Apply online: official application

By phone: 1-855-408-1212

Renewals

annual

Official source →Last verified · June 29, 2026

Not sure if you qualify? Run a free check first.

Find my benefits

Not legal or financial advice. The agency makes the final eligibility decision.