How to apply for LIHEAP energy assistance (NeighborImpact) — Crook
NeighborImpact
Who it's for
NeighborImpact runs energy assistance for Crook, Deschutes and Jefferson counties and the Confederated Tribes of Warm Springs, for households with gross income at or below 60% of Oregon's median income. The next heating assistance cycle is set to open Monday, October 5, 2026 for select households with Pacific Power or a past-due Cascade Natural Gas bill — including seniors 60 and older and people receiving qualifying disability benefits. Applications open in short cycles and are served first come, first served. Call 541-504-2155 for questions or to have an application mailed to you.
The Community Action Agency decides eligibility and the benefit amount, and help depends on available funds. Statewide income screening lives on or.state.liheap.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Find my benefitsWhat you'll need
- Completed NeighborImpact energy assistance application (call to have one mailed)
Where to apply
Apply online: official application
By phone: 1-541-504-2155
What to say when you call
"Hello, I'm calling to ask about LIHEAP energy assistance (NeighborImpact) — Crook. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed NeighborImpact energy assistance application (call to have one mailed) — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.