How to apply for LIHEAP energy assistance (Mid-Willamette Valley Community Action — Energy Services) — Polk

Mid-Willamette Valley Community Action Agency — Energy Services

Who it's for

Mid-Willamette Valley Community Action's Energy Services helps low-income residents of Marion and Polk Counties pay home energy and heating bills through LIHEAP and the Oregon Energy Assistance Program, plus NW Natural gas assistance. A past-due notice is not needed to apply. Applications are first-come, first-served; online applications are closed until December 2026, but mail or in-person applications may be available. Call Energy Services at 503-588-9016 or visit 4700 Silverton Rd NE, Salem.

The Community Action Agency decides eligibility and the benefit amount, and help depends on available funds. Statewide income screening lives on or.state.liheap.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Utility bill for current residence (account holder must live in the home)
  • Names and birth dates for all household members and ID for those 18 and older
  • Social Security number verification (strongly encouraged; required for some funding)
  • Proof of all household gross income for the 2 months before the application is signed

Where to apply

Apply online: official application

By phone: 1-503-588-9016

What to say when you call

"Hello, I'm calling to ask about LIHEAP energy assistance (Mid-Willamette Valley Community Action — Energy Services) — Polk. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need utility bill for current residence (account holder must live in the home), names and birth dates for all household members and ID for those 18 and older, social Security number verification (strongly encouraged; required for some funding) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual

Official source →Last verified · September 27, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.