How to apply for MyRide West Tennessee — Volunteer Door-Through-Door Transportation (Madison County)

Southwest Tennessee Area Agency on Aging and Disability (SWTDD), part of the Southwest Tennessee Development District

Who it's for

Volunteer drivers give Madison County seniors age 60 and older door-through-door rides to doctor appointments, grocery shopping, the barber or beauty shop, and social gatherings. A yearly membership costs $25 and includes the first 3 rides; each ride after that is $2. Riders must be able to walk on their own or with a walker or cane. Call MyRide West Tennessee at 1-844-803-0169 to join or to book a ride.

Riders must be age 60 or older and able to walk on their own or with a walker or cane — this is not a wheelchair-accessible paratransit service. Rides are low-cost, not free: the membership is $25 a year and includes the first 3 rides, then each trip costs $2. Rides depend on a volunteer driver being available, so book ahead.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of age 60+
  • Proof of Madison County residency
  • Completed MyRide West Tennessee membership form

Where to apply

Apply online: official application

By phone: 1-844-803-0169

What to say when you call

"Hello, I'm calling to ask about MyRide West Tennessee — Volunteer Door-Through-Door Transportation (Madison County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+, proof of Madison County residency, completed MyRide West Tennessee membership form — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual membership

Official source →Last verified · September 28, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.