Benefits · Energy Assistance

How to apply for Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin Division of Energy, Housing and Community Resources (DEHCR)

Who it's for

WHEAP helps low-income Wisconsin households pay heating and electric bills, with crisis help and emergency furnace repair or replacement. For the 2025-2026 program year (October 1, 2025 - September 30, 2026), household income must be at or below 60% of the state median: $38,421 a year for one person, $50,243 for two. One regular benefit payment per heating season. Apply online at energybenefit.wi.gov or through the local county energy assistance agency.

Income limits shown are for the current program year and reset each October 1; the local agency makes the final determination.

What you'll need

  • Proof of income for the last 3 months
  • Heating and electric bills
  • Social Security numbers for household members

Where to apply

Apply online: official application

By phone: 1-866-432-8947

What to say when you call

"Hello, I'm calling to ask about Wisconsin Home Energy Assistance Program (WHEAP). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of income for the last 3 months, heating and electric bills, social Security numbers for household members — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual

Official source →Last verified · September 6, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.