Benefits · Emergency Aid

How to apply for Herkimer County DSS — HEAP Energy Assistance (Herkimer County)

Herkimer County Department of Social Services (DSS) — administers NY HEAP for Herkimer County as the local OTDA delivery agent; Herkimer OFA also accepts HEAP applications for seniors 60+ via priority pathway

Who it's for

Herkimer County DSS delivers NY's HEAP: Regular HEAP (annual heating help), Emergency HEAP (utility shut-off / fuel-out crises), and Cooling Assistance (AC unit). Eligibility approximately at 60% State Median Income. Seniors age 60+ may apply through Herkimer OFA (315-867-1121) for priority processing. Herkimer DSS HEAP line: 315-867-1291. Apply online at mybenefits.ny.gov.

Herkimer: County DSS delivery of NY HEAP. Application windows are seasonal.

What you'll need

  • Proof of all household income
  • Recent heating bill (or rent receipt if heat included)
  • Proof of Herkimer County residency
  • Social Security numbers for all household members
  • Photo identification

Where to apply

Apply online: official application

By phone: 315-867-1291

What to say when you call

"Hello, I'm calling to ask about Herkimer County DSS — HEAP Energy Assistance (Herkimer County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, recent heating bill (or rent receipt if heat included), proof of Herkimer County residency — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual application per program year

Official source →Last verified · September 8, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.