Partner help center
How the business side works
Short, plain-English guides for directory listings, blog sponsorships and the newsletter — organized by what you're trying to do. Each one is a two-minute read, with the details one click away.
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What a listing does, how to pick a plan, and how to add or claim your business.
A listing puts your business in front of seniors and caregivers at the moment they are looking for help close…
There are three plans. Basic is free and shows the essentials. Verified and Featured are monthly subscriptions…
Adding a business takes about ten minutes on the For partners page. Every listing, free or paid, is reviewed b…
Some businesses are listed before they ever sign up. Claiming the listing proves you run the business, then gi…
There is no password. You enter the email on your business account, and a sign-in link is emailed to you. One…
Your listing
Edit what the public sees, pick your counties, and earn the Verified badge.
Sign in and open "Edit listing" in the sidebar. Everything you type there goes to your public listing, within…
Your listing appears on the benefit pages of each county you pick, and in the local-resources box for visitors…
Verification means a reviewer checked that your business is who it says it is. The badge shows on your listing…
The listing dashboard says in plain words what the public sees right now. Start there: sign in, open "Listing…
Results and reports
Read your numbers, understand the monthly report, and record new clients.
Performance numbers come with the Verified and Featured plans. Sign in, open "Listing dashboard" and scroll to…
Once a month, paid listings get a short email with the previous month's numbers. The same report, for any of t…
When a caregiver who found you through the directory becomes a client, you can record it in a few seconds. It…
Plans and billing
Upgrade, downgrade, fix a card, cancel or restart — and how free-months offers work.
Plan changes live on the "Billing" page. From Basic you send a request and support sends a payment link. On a…
Payments are handled by Stripe, a payment company used by millions of businesses. Your card number is never st…
If a renewal payment does not go through, you get an email right away and the listing shows as a Basic listing…
You can cancel at any time from the Billing page. Paid features stay on until the end of the billing period, t…
From time to time the directory runs an offer such as the first few months of a paid plan free. When one is ru…
Sponsor articles and the newsletter
Put your business beside the articles caregivers read, or in the newsletter.
A sponsorship puts a clearly labeled "Sponsored" block with your logo, banner, tagline and link on the article…
Everything readers see in your sponsor block is set on the "Creative" page. Changes apply to every article you…
Open "Articles" to change which articles carry your block. Before your first payment, selecting articles costs…
Each newsletter issue carries one clearly labeled sponsor message with your logo, tagline and link. You pay on…
A business account is keyed to one email address. A directory listing, blog sponsorships and newsletter slots…
Rules and trust
What paying does and does not buy, who can list, and the emails to expect.
Eligibility results come from fixed rules tied to official government sources. No listing, plan, badge or spon…
The directory lists businesses that serve seniors and their families: in-home care, elder law, geriatric care…
You see counts. You never see people. This protects the seniors and caregivers who use the site, and it is a p…
All emails come from support@discoverseniorbenefits.com. Add it to your contacts so nothing lands in spam. Eac…
Questions? Email support@discoverseniorbenefits.com — read and answered personally, usually within one business day.