Benefits · Emergency Aid
How to apply for Onondaga County Emergency Aid — Referral Coordination
Onondaga County DSS + OFA + community-based organizations — coordinated emergency aid framework
Who it's for
Onondaga County emergency aid: (1) Onondaga DSS for Temporary Assistance, Emergency HEAP, and one-time grants (315-435-2700); (2) Onondaga OFA for senior-specific case management (315-435-2362); (3) Onondaga hospital safety net (315-464-5540); (4) Onondaga transit (315-442-3300); (5) Catholic Charities of the Diocese of Syracuse; (6) Salvation Army of Greater Syracuse / local corps; (7) PEACE Inc. (Onondaga's Community Action Agency) and other regional CAAs. Dial 211 (211 Central NY) for general referrals.
Onondaga: referral-coordination model. Catholic Charities Diocese of Syracuse + regional CAAs are the main coordination pillars.
What you'll need
- Proof of age 60+
- Proof of all household income
- Proof of Onondaga County residency
- Photo identification
Where to apply
Apply online: official application
By phone: 211
What to say when you call
“Hello, I'm calling to ask about Onondaga County Emergency Aid — Referral Coordination. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+, proof of all household income, proof of onondaga county residency — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
as-needed
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.