Benefits · Healthcare

How to apply for Mercy Health St. Rita's Medical Center + Lima Memorial Health System — Financial Assistance (Allen County)

Allen County hospital safety net: Mercy Health St. Rita's Medical Center (Lima — Bon Secours Mercy Catholic, the region's largest hospital and trauma center) and Lima Memorial Health System (Lima — INDEPENDENT not-for-profit; also operates the Putnam County Medical Center in Ottawa). Distinctive — Lima is a two-system market (a Bon Secours Mercy hospital vs a thriving local independent).

Who it's for

Allen County hospital safety net: Allen = Mercy Health St. Rita's (Bon Secours Mercy regional trauma center) + Lima Memorial Health System (INDEPENDENT) — the two-system Lima market. Ohio's Hospital Care Assurance Program (HCAP) requires hospitals receiving HCAP funds (essentially all Ohio acute-care hospitals) to provide basic, medically necessary hospital-level services free of charge to Ohio residents at or below 100% FPL; each hospital's own Financial Assistance Program (typically sliding to 200-400% FPL) layers above HCAP. Apply at the hospital financial counseling office or at https://www.mercy.com/patient-resources/billing-insurance/financial-assistance. Phone: 419-227-3361.

Allen: Allen = Mercy Health St. Rita's (Bon Secours Mercy regional trauma center) + Lima Memorial Health System (INDEPENDENT) — the two-system Lima market. Ohio HCAP guarantees free basic hospital-level care at or below 100% FPL; each hospital's own FAP slides above that.

What you'll need

  • Proof of household income
  • Proof of Allen County / Ohio residency
  • Photo identification
  • Proof of uninsured status or insurance gap
  • Hospital bill or pre-treatment estimate

Where to apply

Apply online: official application

By phone: 419-227-3361

What to say when you call

“Hello, I'm calling to ask about Mercy Health St. Rita's Medical Center + Lima Memorial Health System — Financial Assistance (Allen County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income, proof of allen county / ohio residency, photo identificationis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per-encounter or annual

Official source →Last verified · July 20, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.