How to apply for COTA Discount Fare + COTA Mainstream Paratransit (Franklin County)

Who it's for

COTA (Central Ohio Transit Authority) serves Franklin County and Columbus. Discount Fare Program = 50% off fixed-route fares for riders 65+, Medicare cardholders, veterans, riders with disabilities, and SSDI recipients; apply in person at the COTA Customer Experience Center with documentation. COTA Mainstream = ADA paratransit. CMAX BRT runs the Cleveland Avenue corridor. Ohio counties operate independent transit systems — fare structure varies. Apply in person at the COTA Customer Experience Center with photo ID + Medicare card or proof of eligibility.

What you'll need

• Proof of Franklin County / Ohio residency
• Proof of age 65+
• Photo identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about COTA Discount Fare + COTA Mainstream Paratransit (Franklin County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of franklin county / ohio residency, proof of age 65+, photo identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

Senior ID typically permanent