Help center · Apply, track, and keep benefits

Save the details that get lost

Every call and letter comes with details worth keeping: a confirmation number, the name of the person at the agency, an appointment date. The Details section keeps them with the application.

  1. On any application card, open "Details".
  2. Enter the confirmation number from the receipt or letter.
  3. Record the agency contact — a name, office, or phone extension.
  4. Set the appointment date and a follow-up date if there is one.
  5. Select "Save details". Appointments and confirmation numbers show right on the card.

Not legal or financial advice. The agency makes the final eligibility decision.