How to apply for LIHEAP energy assistance (Our Healthy Communities) — Benton in Arkansas

Who it's for

The Low-Income Home Energy Assistance Program (LIHEAP) helps households with home energy bills: heating costs in the winter and cooling costs in the summer. In Benton County, Our Healthy Communities takes LIHEAP applications. Its office is at 506 East Spruce St., Rogers; call 479-636-7301. Arkansas LIHEAP pays a regular benefit based on household income, household size and the type of energy used, and a crisis benefit that can prevent a shut-off, restore service, or provide fuel when it has run out. Applications are taken first-come, first-served, typically from January to April 30 and from July to September 30 each year. Apply through this agency, not the Arkansas Energy Office. LIHEAP never charges a fee to apply.

What you'll need

• A photo ID
• Social Security card (household members age 18 or older)
• Social Security numbers (household minors)
• Copies of your most recent utility bills
• Proof of income
• Proof of residency (current utility bills provide proof)

Where to apply

What to say when you call

"Hello, I'm calling to ask about LIHEAP energy assistance (Our Healthy Communities) — Benton. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need a photo ID, social Security card (household members age 18 or older), social Security numbers (household minors) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual