How to apply for Home energy bill help (LIHEAP) through Economic Opportunity Agency of Washington County — Franklin in Arkansas

Who it's for

The Economic Opportunity Agency of Washington County (EOA), based in Springdale, is the interim LIHEAP (Low Income Home Energy Assistance Program) provider for Franklin County. Its LIHEAP area covers Conway, Franklin, Johnson, Logan, Perry, Polk, Pope, Scott, Yell and Washington Counties. LIHEAP helps low-income households with energy costs in winter and summer. Ways to apply: online, in person with an appointment, or by drop box at the EOA LIHEAP office at 614 E. Emma in Springdale. Office hours are Monday through Thursday, 8 a.m. to 3 p.m., and Friday, 8 a.m. to noon. Call 479-872-7479 for an appointment, or email liheap@eoawc.org. The summer program is closed for now. LIHEAP never charges a fee to apply.

What you'll need

• Legal photo ID
• Social Security cards and birth dates for all household members
• Both your electric bill and gas/propane bill
• Proof of income received for the previous month for all household members (for example Social Security, VA or pay stubs)
• If you have zero income: a Zero Income Form and a Contribution Statement

Where to apply

What to say when you call

"Hello, I'm calling to ask about Home energy bill help (LIHEAP) through Economic Opportunity Agency of Washington County — Franklin. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need legal photo ID, social Security cards and birth dates for all household members, both your electric bill and gas/propane bill — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual