How to apply for Intracity Transit bus and paratransit (City of Hot Springs) — Garland in Arkansas

Who it's for

Intracity Transit (IT) is the City of Hot Springs public bus system, with three fixed routes and a paratransit service for people with disabilities. Buses run 6:10 a.m. to 8 p.m. Monday through Friday and 10:10 a.m. to 6 p.m. on Saturday, with no Sunday service. Seniors 62 and over, people with disabilities (ID required) and Medicare card holders pay $0.50 per ride instead of $1.25, or $22.00 for a monthly pass. All buses have wheelchair lifts. ADA paratransit is curb to curb within 3/4 mile of a bus route for people certified as ADA eligible; it costs $2.50 per one-way trip, and rides must be requested the day before at 501-321-6625. For bus information, call the Transportation Depot at 501-321-2020.

What you'll need

• Senior, disability or Medicare ID to get the reduced fare
• ADA paratransit: completed application and ADA eligibility certification

Where to apply

What to say when you call

"Hello, I'm calling to ask about Intracity Transit bus and paratransit (City of Hot Springs) — Garland. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need senior, disability or Medicare ID to get the reduced fare, aDA paratransit: completed application and ADA eligibility certification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none