How to apply for LIHEAP energy assistance (Black River Area Development Corp.) — Randolph in Arkansas

Who it's for

The Low-Income Home Energy Assistance Program (LIHEAP) from Black River Area Development Corp. (BRAD) serves Randolph, Clay and Lawrence counties. It helps eligible households keep their homes warm in the winter and cool in the summer, with Regular Assistance and Crisis Intervention. You must live in the county, meet income guidelines and pay for heating or cooling. Winter heating help starts the first Monday after the New Year holiday, and summer cooling help starts the first Monday after July 4. In Randolph County, apply at BRAD Central Office, 1403 Hospital Dr., Pocahontas, on Mondays and Wednesdays, 8:30AM-11:30AM and 1PM-3PM, or call (870) 810-9521. Applications can also be emailed or mailed.

What you'll need

• Proof of income for yourself and anyone 18 or older in the household for the month before you apply
• Proof of Social Security, SSI, retirement or VA benefits, if received
• Most recent utility bill(s)
• Photo ID for the person applying and Social Security number verification for all adults in the household

Where to apply

What to say when you call

"Hello, I'm calling to ask about LIHEAP energy assistance (Black River Area Development Corp.) — Randolph. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of income for yourself and anyone 18 or older in the household for the month before you apply, proof of Social Security, SSI, retirement or VA benefits, if received, most recent utility bill(s) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

seasonal (winter and summer programs)