How to apply for Public transit and paratransit (Ozark Regional Transit) — Washington in Arkansas

Who it's for

Ozark Regional Transit Authority (ORT) runs public buses in Northwest Arkansas, including Washington County. It has fixed bus routes in Fayetteville, Springdale, Rogers and Bentonville, and ORT On-Demand, a shared curb-to-curb ride service inside set zones around Fayetteville and Rogers (Monday to Saturday) and Bentonville and Springdale (Saturday only). On-Demand rides cost $1.25 per trip for up to 5 riders and can be booked in the app or by phone. ORT ADA Paratransit gives rides to people in Washington and Benton counties who apply and qualify because a disability keeps them from using the bus, for trips within 3/4 mile of a fixed or commuter route. Call 479-756-5901 (office hours Monday to Friday, 8 a.m. to 5 p.m.).

What you'll need

• ADA Paratransit: completed ADA application with professional verification (only if applying for paratransit)

Where to apply

What to say when you call

"Hello, I'm calling to ask about Public transit and paratransit (Ozark Regional Transit) — Washington. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need aDA Paratransit: completed ADA application with professional verification (only if applying for paratransit) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none