Benefits · Transportation

How to apply for Mountain Line — Reduced-Fare Bus & Mountain Lift Paratransit (Coconino County)

Northern Arizona Intergovernmental Public Transportation Authority (Mountain Line / NAIPTA)

Who it's for

Mountain Line runs fixed-route buses in Flagstaff and Mountain Lift, a curb-to-curb ADA paratransit service for people who cannot use the fixed-route bus because of a disability. Riders age 60 and over, people with disabilities, and Medicare cardholders qualify for reduced fares with a reduced-fare ID, which is requested using the Reduced Fare Application on the Mountain Line fares page. Call the Mountain Lift Eligibility Specialist at 928-679-8911 to apply for paratransit, or the Mountain Line office at 928-679-8900 with questions about passes.

Reduced fare requires a Mountain Line reduced-fare ID; Mountain Lift ADA paratransit requires a disability-based application. Fixed-route service is within the Flagstaff urban area. Fares and rules are set by the transit authority and can change. Not legal or financial advice.

What you'll need

  • Reduced-fare ID application
  • Proof of age (60+), disability, or Medicare card
  • Mountain Lift paratransit application for ADA service

Where to apply

Apply online: official application

By phone: 928-679-8911

What to say when you call

“Hello, I'm calling to ask about Mountain Line — Reduced-Fare Bus & Mountain Lift Paratransit (Coconino County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need reduced-fare id application, proof of age (60+), disability, or medicare card, mountain lift paratransit application for ada serviceis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as needed

Official source →Last verified · August 14, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.