How to apply for Mountain Line — Reduced-Fare Bus & Mountain Lift Paratransit (Coconino County)

Northern Arizona Intergovernmental Public Transportation Authority (Mountain Line / NAIPTA)

Who it's for

Mountain Line runs fixed-route buses in Flagstaff and Mountain Lift, a curb-to-curb ADA paratransit service for people who cannot use the fixed-route bus because of a disability. Riders age 60 and over, people with disabilities, and Medicare cardholders qualify for reduced fares with a reduced-fare ID, which is requested using the Reduced Fare Application on the Mountain Line fares page. Call the Mountain Lift Eligibility Specialist at 928-679-8911 to apply for paratransit, or the Mountain Line office at 928-679-8900 with questions about passes.

Reduced fare requires a Mountain Line reduced-fare ID; Mountain Lift ADA paratransit requires a disability-based application. Fixed-route service is within the Flagstaff urban area. Fares and rules are set by the transit authority and can change. Not legal or financial advice.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Reduced-fare ID application
  • Proof of age (60+), disability, or Medicare card
  • Mountain Lift paratransit application for ADA service

Where to apply

Apply online: official application

By phone: 928-679-8911

What to say when you call

"Hello, I'm calling to ask about Mountain Line — Reduced-Fare Bus & Mountain Lift Paratransit (Coconino County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need reduced-fare ID application, proof of age (60+), disability, or Medicare card, mountain Lift paratransit application for ADA service — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as needed

Official source →Last verified · September 25, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.