How to apply for Marin Access ADA Paratransit (Marin County)

Who it's for

Marin Access Paratransit is the ADA complementary paratransit service that provides pre-scheduled bus rides for people with disabilities who cannot independently use regular Marin Transit or Golden Gate Transit fixed-route service some or all of the time. Eligibility is functional, not age-based: you must complete an application and provide a licensed professional's statement verifying the disability. The Marin Access Mobility Management Center (operated by Marin Transit) handles certification and offers Travel Navigators who can help walk you through the process — call 1-415-454-0902 Monday through Friday, 10:00 a.m. - 4:00 p.m., or email travelnavigator@marinaccess.org. Riders certified ADA-paratransit-eligible by another agency can present that documentation for visitor status.

What you'll need

• Completed Marin Access ADA paratransit application
• Licensed professional's statement verifying the disability

Where to apply

What to say when you call

"Hello, I'm calling to ask about Marin Access ADA Paratransit (Marin County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed Marin Access ADA paratransit application, licensed professional's statement verifying the disability — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ADA certification reviewed periodically per Marin Transit policy