Benefits · Transportation

How to apply for SunLine SunDial Paratransit (Coachella Valley)

SunLine Transit Agency

Who it's for

SunDial is SunLine Transit Agency's federally mandated ADA complementary paratransit service for Coachella Valley residents whose physical, cognitive, emotional, or visual disabilities functionally prevent them from independently using the SunBus fixed-route system. Service is offered within three-quarters of a mile on either side of a SunBus local fixed route in the Coachella Valley (Palm Springs, Cathedral City, Rancho Mirage, Palm Desert, Indian Wells, La Quinta, Indio, Coachella, Desert Hot Springs, Thousand Palms, and Mecca/Thermal); it does NOT cover the 10 Commuter Link corridor (Indio to San Bernardino). Eligibility is functional, not based on diagnosis or age alone. The application packet (Parts A & B) requires healthcare-provider certification. SunDial complements (it does not duplicate) RTA Dial-A-Ride, which serves western Riverside County.

ADA paratransit eligibility is functional, not based on diagnosis or age alone, and requires SunLine's certification process (including a healthcare-provider Part B form) — the scan cannot perform that evaluation. The service area is limited to within three-quarters of a mile of a SunBus local fixed route in the Coachella Valley; western Riverside County residents use RTA Dial-A-Ride instead. Confirm your address is in the service area and request the application by calling 1-760-343-3451.

What you'll need

  • Completed SunDial Customer Certification Application (Parts A & B)
  • Healthcare-provider certification (included as Part B in the application packet)
  • Government-issued photo ID

Where to apply

Apply online: official application

By phone: 1-760-343-3451

Renewals

SunDial Customer ID; recertification cadence not stated on page

Official source →Last verified · May 20, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.